Privacy Policy
1. Introduction
Spottech is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard personal data when you:
- Visit spottech.co.uk
- Submit an enquiry
- Engage with us commercially
- Interact with our marketing communications
Spottech operates with UK commercial representation and India-based delivery teams.
We process personal data in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
2. Who We Are
Spottech is an enterprise technology consultancy providing ERP integration, system connectivity, and application management services.
For data protection enquiries:
Email: privacy@spottech.co.uk
3. Personal Data We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Name
- Job title
- Company name
- Business email address
- Telephone number
- Information submitted via contact forms
Automatically Collected Information
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Referring website
Commercial Engagement Data
Where you become a client, we may process:
- Business contact details
- Contractual information
- Communication records
- Billing information
We do not intentionally collect sensitive personal data via this website.
4. How We Use Your Information
We use personal data to:
- Respond to enquiries
- Provide requested information
- Deliver contracted services
- Manage commercial relationships
- Improve website performance
- Send relevant business communications (where lawful)
We do not sell personal data.
5. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Legitimate interests (B2B engagement and service delivery)
- Contractual necessity
- Legal obligation
- Consent (where required for marketing communications)
6. Data Sharing and International Transfers
Spottech operates with India-based delivery teams.
Where necessary for service delivery, personal data may be accessed by authorised personnel in India.
When transferring data internationally, we ensure appropriate safeguards are in place, including:
- Contractual data protection clauses
- Access controls
- Confidentiality agreements
- Secure systems and infrastructure
We may also share data with:
- Professional advisers
- IT service providers
- Hosting providers
- Legal or regulatory authorities (where required)
All third parties are required to handle data securely and lawfully.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Meet legal, regulatory, or contractual obligations
Retention periods vary depending on the nature of the relationship.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Access controls
- Secure hosting environments
- Role-based data access
- Confidentiality obligations
No system is entirely secure. However, we take reasonable steps to protect information from unauthorised access or disclosure.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (where applicable)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise your rights, contact:
privacy@spottech.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
10. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse usage.
For full details, please refer to our Cookie Policy.
11. Third-Party Links
This website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this website.
13. Contact
For privacy-related enquiries:
privacy@spottech.co.uk